Terms of service
📄 Terms of Service
Last updated: March 2026
OVERVIEW
Welcome to Bramble & Thistle. The terms "we", "us" and "our" refer to Bramble & Thistle. Bramble & Thistle operates this store and website, including all related information, content, features, tools, products and services (the "Services").
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") govern your use of our Services. Please read them carefully, as they include important information about your legal rights.
By using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old or the age of majority in your country of residence.
To use our Services, you may be required to provide personal details including your name, email address, billing and shipping information. You agree that all information provided is accurate and up to date.
You are responsible for maintaining the confidentiality of your account and for all activity under it.
SECTION 2 – OUR PRODUCTS
We aim to display products as accurately as possible. However, colours and appearance may vary depending on your device and settings.
We do not guarantee that product images perfectly reflect the final product.
All product descriptions and availability are subject to change without notice.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
We reserve the right to accept or decline any order. An order is only accepted once we confirm it.
Once an order is placed, we may not be able to make changes or cancellations.
All purchases are subject to our Refund Policy [LINK].
Products are sold for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice.
The price charged will be the price displayed at checkout.
Unless stated otherwise, prices may exclude delivery charges.
You agree to provide accurate payment details and authorise us to charge the full amount due.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by couriers or external factors.
Risk in the products passes to you upon delivery to the address provided at checkout.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website is owned by or licensed to Bramble & Thistle and is protected by UK and international intellectual property laws.
You may not copy, reproduce or distribute any content without our permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control.
These are provided "as is" without warranties of any kind.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through our Services.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with Bramble & Thistle.
Shopify is not responsible for any issues relating to your purchase.
SECTION 10 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy [LINK].
SECTION 11 – FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 – ERRORS
We reserve the right to correct errors or inaccuracies and to cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may only use our Services for lawful purposes.
You must not misuse the website, attempt to hack it, or engage in fraudulent activity.
SECTION 14 – TERMINATION
We may suspend or terminate your access to our Services at any time if you breach these Terms.
SECTION 15 – DISCLAIMER
Our Services and products are provided "as is" without warranties unless required by law.
Nothing in these Terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for indirect or consequential losses.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold us harmless against claims arising from your misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found to be invalid, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
SECTION 21 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of those changes.
SECTION 22 – CONTACT INFORMATION
Bramble & Thistle
Email: bramblethistle@outlook.com